Professor Heat Pump LLC ("we," "us," or "our") explains here how we collect and use personal information when you visit https://callprofessorheatpump.com/, use the chat widget, or send an enquiry.
Information we collect
- Contact information: name, email, phone number, and service address when you request a quote, send an enquiry, or voluntarily provide your mobile number in the website chat widget.
- Service information: details about the system and the job so the shop can call you back.
- Communications: the message you send and our reply.
How we use your information
- Call you back about a repair, a quote, or a visit you asked for
- Send appointment and service messages related to that request
- Send promotional and marketing messages only after a separate marketing opt-in
Chat widget
LeadConnector is the ISV for Professor Heat Pump LLC. LeadConnector owns and maintains the widget and opt-in flow. Users visit https://callprofessorheatpump.com/ and may engage with the chat widget. A user may voluntarily provide a mobile number and select the marketing consent checkbox to agree to receive promotional text messages. Marketing consent is not bundled with transactional consent and is not shared with third parties.
Transactional calls and texts
When you submit a phone number on a quote or contact form, you agree we may call or text you about that request — for example a written price, scheduling, and service follow-up. Those forms are not used for marketing texts. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe.
Marketing text messages
Professor Heat Pump LLC sends promotional and marketing messages to users who explicitly consent via a separate, optional marketing checkbox in the website chat widget. Messages may include special offers, discounts, event promotions, and service announcements. Marketing messages are only sent after express written consent and are not combined with transactional consent.
Examples:
- Hi! This is professor heat pump llc. We're excited to share a new promotion available for a limited time. Reply STOP to unsubscribe. Message & data rates may apply.
- Hello from professor heat pump llc. Don't miss our latest offers and updates. Reply STOP to unsubscribe. Message frequency varies. Message & data rates may apply.
Opt-in confirmation: You've opted in to receive marketing messages from professor heat pump llc. You may get promotions, offers, and updates. Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.
Opt-out
Reply STOP to any text to unsubscribe. Reply HELP for help. You can also email [email protected] or call (564) 888-5527.
Data sharing
We do not sell your personal information. Marketing consent is not shared with third parties. We share what we need with the shop's service providers to answer an enquiry and, when you opt in, to send the messages you agreed to.
Contact
- Email: [email protected]
- Phone: (564) 888-5527
- Address: 6830 S Yosemite Ct, Centennial, CO 80112